Shipping policy

Shipping Policy

Velora is operated by AU30E1 LLC.

We currently ship to addresses in the United States only.

Standard shipping within the United States is free on every order.

Order processing: orders ship within 1–2 business days (Monday to Friday, excluding U.S. holidays).
Free 3-day U.S. shipping: once shipped, orders are delivered in about 3 business days from our U.S. warehouse.

You will receive an email with your tracking number as soon as your order ships. If you can't find it, check your spam folder or email us.

If your tracking shows no movement for 7 business days, or your order arrives damaged, email us with your order number and we will make it right.

Email: support@velorahealthco.com
Phone: +1 (551) 276-2025
Monday to Friday, 9am–5pm ET